Marketplace purchase terms
For buyers of artwork listed on GET HUNG.
Last updated 7 September 2026
1. Who you are buying from
You are buying from the seller — the artist or the gallery — not from GET HUNG. GET HUNG operates the marketplace and collects a platform commission from the seller.
2. Originals
Each sale is for one original artwork, available to one buyer. Videos, prints and editions cannot be purchased through GET HUNG. A short reservation is held while you complete checkout so that two buyers cannot purchase the same original. Completed sales are marked Sold; the work can remain on THE WALL.
3. Price, shipping, and tax
The price shown is the seller’s price. Shipping is shown separately where the seller has configured it. Where the seller has set a flat shipping fee, it is shown on the work before checkout and added as a single shipping line at checkout; where the listing says shipping is included or the work is collected in person, no shipping fee is charged. Import duties and taxes at the destination are the buyer’s responsibility unless the listing states otherwise.
4. Delivery
The seller is responsible for packing and dispatch and will contact you with details. Original artwork frequently requires bespoke crating; timelines vary by work.
5. Condition and authenticity
The seller is responsible for the accuracy of the description, condition, and provenance. If a work arrives materially different from its description, contact the seller and GET HUNG support.
6. Cancellation and returns
See Returns and refunds. Statutory cancellation rights, where they apply to you, are unaffected by these terms.
7. Placement is not a claim about value
A work’s position on THE WALL is determined by its eligible hang and boost payment total. Recognition points equal the artwork’s total views plus its artist’s page views and determine the Love Watts callout. Payments add no points. Points do not affect Wall rank or takeover prices. The artwork’s purchase price is separate from both. Rank is not an appraisal, valuation, authentication, or any representation about market value. See Placement terms for paid rank and recognition points.